You are here: HomeWarranty

Warranty

 Privacy Film Warranty

American Glass Laminates, Inc. shall warranty for a period of one (1) year to the original purchaser the satisfactory performance of the supplied privacy panel against electrical failure.  American Glass Laminates, Inc. shall further warranty the laminated assembly against delamination for a period of one (1) year.

Said warranty shall be void if glazing contractor, electrician, etc., fails to use specified glazing procedures, specified installation instructions for power conditioners, and all other installation specifications.

 

Your warranty does not cover:

  • Failure due to improper storage, handling or installation (see installation instructions).
  • Environmental conditions or usage which exceeds testing and design standards.
  • Damages resulting from: vandalism, accidents, incorrect installation, inadequate maintenance, neglect, acts of God, misuse, negligence, or abuse.
  • Alteration, application, or attachment of unapproved materials and/or coatings.
  • Power surges from the Power Company.
  • Responsibility for the cost of removing defective panels; installing new panels; or any freight costs involved in panel replacements.
  • Because of the nature of the film, small blemishes and/or pinholes may exist in finished laminates.

USE ONLY DOW CORNING 1199 SILICONE STRUCTURAL ADHESIVE WITH PRIVACY PANEL. USE OF ANY OTHER SILICONE OR STRUCTURAL ADHESIVE WILL VOID ALL WARRANTIES IMMEDIATELY.

The Customer purchasing the privacy panel may receive replacement of the defective panel(s). American Glass Laminates, Inc. is not responsible for the cost of removing defective panels, installing new panels, or any freight costs involved in the replacement of panels.